- Performances start at 8:00 pm on the dot, unless otherwise stated on vooruit.be.
- Evening box office: from one hour before the start, at the location of the performance. We recommend that you pick up reserved tickets at least 20 minutes before the performance. After that they will be gone and re-sold at the box office.
- In order not to disturb the performances, we don’t let anyone in after they start.
- According to the Belgian law (art. 53 12° Code of Economic Law, Book VI), the purchaser has no right to cancel the purchase. Vooruit does not refund tickets of latecomers or unused tickets.
- Waiting lists open from 12:00 pm on the day of the performance. For performances on the weekend or on a Monday we open the waiting list on Friday at 12:00 pm. Sign up at the Box Office on the evening of the performance, no later than 20 minutes before the show. Please note: a place on the waiting list does not guarantee access.
- Keep your ticket on you during the break; this will allow for a smooth reentry.